Privacy Policy

Last updated: April 30, 2026

wndr ("wndr," "we," "us," or "our") provides curated and hosted travel experiences in Ghana. This Privacy Policy explains what personal information we collect when you visit www.wndr.travel, request a trip, communicate with us, or travel with us, how we use that information, and the rights you have over it.

By using our website or services, you agree to the practices described here. If you do not agree, please do not use our services.

1. Who we are

wndr is a Ghana-based travel curation service that designs and operates trips in Ghana for travelers from the United States, the United Kingdom, and beyond. We are the controller of the personal information described in this policy.

For privacy questions, contact privacy@wndr.travel.

2. Information we collect

2.1 Information you give us

• Contact details: name, email, phone number, and country of residence.
• Trip details: travel dates, group size, preferred vibe, dietary needs, accessibility requirements, and any preferences you share when planning your trip.
• Booking and payment: billing details and payment confirmation. Card numbers are processed by our payment providers and are never stored on our servers.
• Travel documents: passport details, visa information, and emergency contacts when these are needed to confirm bookings, arrange transport, or comply with local regulations.
• Communications: messages, calls, and other correspondence you send to us.

2.2 Information we collect automatically

• Device and usage data: IP address, browser type, device type, pages viewed, referring URL, and timestamps.
• Cookies and similar technologies: see our Cookie Policy for full detail.

2.3 Information from third parties

• Local partners (hotels, drivers, guides, activity hosts) who confirm bookings on your behalf.
• Analytics, advertising, and social media platforms.
• Public sources where applicable, for example to verify identity or comply with anti-fraud checks.

3. How we use your information

• Plan, confirm, and operate your trip.
• Communicate with you before, during, and after your travel.
• Process payments and refunds.
• Coordinate with hotels, drivers, guides, and other suppliers.
• Comply with legal, tax, and regulatory obligations in Ghana and abroad.
• Improve our website, services, and customer experience.
• Send service updates and, with your consent, marketing emails about new experiences. You can unsubscribe at any time.
• Detect and prevent fraud, abuse, or other unlawful activity.

4. Legal bases (UK/EU travelers)

If you are in the UK or EU, we rely on the following legal bases under UK GDPR and EU GDPR:

• Contract — to plan and deliver the trip you have booked.
• Legitimate interests — to operate our business, secure our website, and improve our services, balanced against your rights.
• Consent — for marketing emails and non-essential cookies. You can withdraw consent at any time.
• Legal obligation — to meet record-keeping, tax, and safety requirements.

5. Sharing your information

We share personal information only as needed to deliver our services:

• Local travel partners in Ghana — hotels, drivers, guides, restaurants, activity providers — who need the minimum information required to host you.
• Service providers — payment processors, hosting providers, email and analytics tools, and customer support tools, all bound by confidentiality and data protection terms.
• Professional advisors — accountants, auditors, and lawyers, where strictly necessary.
• Authorities — when required by law, court order, or to protect the safety of travelers.
• Successors — in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

We do not sell your personal information.

6. International data transfers

Because wndr operates from Ghana and serves travelers globally, your information may be transferred to and processed in countries other than your own, including Ghana, the United States, and the United Kingdom. Where required, we use appropriate safeguards such as standard contractual clauses to protect your data.

7. How long we keep your information

We keep personal information for as long as necessary to deliver your trip, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for up to seven years. Marketing data is retained until you unsubscribe.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS), restricted access, and trusted third-party processors. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your information, subject to legal exceptions.
• Object to or restrict certain processing.
• Receive a portable copy of your information.
• Withdraw consent for processing based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email privacy@wndr.travel. We will respond within the timeframes required by law.

California residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of any "sale" or "sharing" of your personal information. wndr does not sell personal information.

10. Children's privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review the privacy policy of any site you visit.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through our website or by email where appropriate.

13. Contact us

For privacy questions or requests:

• Email: privacy@wndr.travel
• General inquiries: hello@wndr.travel
• Postal: wndr, Accra, Ghana